RPA is a concept used in the industry to describe computing programs that helps users to automate activites by imitating how users interact with systems and applications. These computer programs can be turned into a virtual assistan model.
IPA is a concept to address more complex automations with more complex processes that combine different types of technology such as Artificial Intelligence (AI) Computer Vision (CV) and Machine Learning (ML) to accomplish an Intelligent Process Automation (IPA).
Some examples of processes that can be automated are:
Invoice reception from vendors and its input into enterprise systems.
Vendors validation into blacklists.
Customer´s credit check.
Automation of Data capture of customer´s personal data from PDF, JPG or PNG files.
Reconciliation of payments received versus invoices and credit notes.
We get involved in the whole transformation process of our customers, analyzing, designing and developing the automations. Then we release the virtual assistans into the operation to improve user´s capabilities, allowing the to be focused on the operation.
When automations are finished, we can transfer the knowledge to the internal teams to continue with the operations and establish hybrid models with mixed teams that helps with the operation support.
We get onboard with our customers to face challenges on their processes, evaluating the best technologies to improve results.
We carry out a maturity assessment of our clients' capabilities and resources to carry out a digital transformation.
Robotization Center of Excellence Formation
We have a professional team certified in project management to help you with IT projects, IT governance model implementations, to have a suitable follow up until results
Our team is certified in SCRUM methodology to help with agile execution.
Our projet managers have the PMP certification by the Project Management Institute.
In order for the customers to face the day to day challenges within a complex operation, and have no infrastructure or staff, we can provide a managed service to add value, we can offer a model based on volume, transactions, hours per month, and others.
The customer has the flexibility to pay on a monthly basis, according to its operations, woth no need of investing in technology.
Smart Force is an Automation Anywhere, authorized training partner; therefore, we can offer training with the vendor´s validation and certification, so you can be confident that your team will have the right tools to automate your processes.
Bundle of services with a defined scope, designed to develop the internal capabilities of our customers and business partners that are looking to adopt methodology and best practices in the developing of robots and the adoption of skills to accelerate the digital transformation with internal resources or a combination of internal and external resources.
We help you with your strategy of developing conversational complex robots with the capacity of Processing Natural Language (NLP), Natural Language Understanding (NLU) and handling dialogue skills to accomplish a high level of automation without sacrificing precision.